At Flex Engine, we are dedicated to providing high-quality software solutions and stand firmly behind the excellence of our products. We are confident that Flex Engine will meet your expectations and assist in achieving your objectives. However, we understand that our software may not be the perfect fit for everyone. That’s why we offer a 30-day money-back guarantee to ensure your satisfaction and peace of mind.

Terms of the Guarantee:

Eligibility: This guarantee is available to all customers who have purchased a Flex Engine license. To be eligible for a refund, you must have a valid license for the Flex Engine software.

Duration: The 30-day period begins on the first day of your paid subscription with Flex Engine. Your eligibility for a refund extends 29 days following the day of your initial payment to Flex Engine LLC.

Refund Process: If, for any reason, Flex Engine does not meet your expectations, you are entitled to a refund of the license cost within the 30-day period. To initiate a refund, please contact us at [email protected] with your request. Our customer service team will assist you through the process to ensure a smooth and hassle-free experience.

Non-Refundable Credits and Add-Ons: Please note that while the cost of the Flex Engine license is refundable, any additional credits purchased within the Flex Engine platform, as well as add-on purchases such as our done-for-you implementation and consulting services, are considered final sales and are 100% non-refundable. This policy is in place to maintain the integrity and value of the services provided through Flex Engine.

Refund Exclusions: The refund will solely cover the cost of your Flex Engine platform license. It will not include any additional credits or add-on services purchased within the software. We encourage our customers to consider this policy when purchasing credits and add-on services within Flex Engine.

End of Eligibility: By signing up for Flex Engine, you acknowledge that your eligibility for the 30-day money-back guarantee begins on the date of your first payment to Flex Engine LLC and ends 29 days after, for a total of 30 days covered. It is imperative to request a refund within the designated eligibility window, as Flex Engine is not obligated to provide refunds beyond this period.

Conclusion:

Our 30-day money-back guarantee is a testament to our confidence in Flex Engine and our commitment to customer satisfaction. We hope this policy provides you with the assurance needed to explore Flex Engine’s capabilities fully. If you have any questions or need further assistance, please do not hesitate to reach out to our support team at [email protected].

By utilizing Flex Engine, you agree to the terms outlined in this guarantee. We thank you for choosing Flex Engine and look forward to supporting your success.